Order Processing

Order Processing Time: All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Order Confirmation: You will receive an order confirmation email once your order has been placed. Another email will be sent once your order has shipped, including tracking information.
Shipping Rates & Delivery Estimates
Standard Shipping: Estimated delivery within 5-7 business days. Standard shipping rate: $X.XX.
Expedited Shipping: Estimated delivery within 2-3 business days. Expedited shipping rate: $X.XX.
Overnight Shipping: Estimated delivery by the next business day. Overnight shipping rate: $X.XX.
Please note that delivery delays can occasionally occur due to unforeseen circumstances.

Shipping Carriers

We partner with the following carriers to deliver our orders:

UPS
FedEx
DHL
USPS
Shipping to P.O. Boxes or APO/FPO Addresses
Our site ships to addresses within the U.S. states, U.S. Territories, and APO/FPO/DPO addresses. Please note that expedited and overnight shipping options are not available for P.O. Boxes or APO/FPO addresses.

International Shipping Policy

We currently do not ship outside the U.S. states.

Shipping Confirmation & Order Tracking

You will receive a Shipping Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours

Damages

Tradegenixx.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Missing or Lost Packages
If you believe your package is missing or lost, please contact us at [your customer service email/phone number] within [X] days of the estimated delivery date. We will work with the shipping carrier to locate your package and provide a resolution.

Returns

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.